Customer Satisfaction

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A Paper On Customer Satisfaction

Marketing is an organizational function and a set of processes for creating, communicating and delivering values to customers and for managing customer relationships In ways that benefit the organizat...

Published: 2021-09-25 01:10:02

A Study on the Customer Satisfaction and Customer Loyalty of Furniture Purchaser in on-Line Shop

The current issue and full text archive of this journal is available at www. emeraldinsight. com/1598-2688. htm AJQ 11,2 146 A study on the customer satisfaction and customer loyalty of furniture purc...

Published: 2021-09-28 08:30:04

Comparison between Charles Schwab and E*Trade

Customer relations and customer services are terms often used in business to refer to the relationship between and organization and its customers in terms of ability to attract new customers and retai...

Published: 2021-09-30 06:35:04

Customer Satisfaction Towards E-Banking Services: a Case Study on Ific Bank Ltd.

Prelude In a constantly changing world of today, where past is replaced by dynamic present and the dynamic present is being replaced by more challenging future, the old ways of doing things is no long...

Published: 2021-09-25 05:40:02

Customer Satisfaction with the Services of Starbucks

In an increasingly capitalistic and commodified world, there is a constant need for manufacturers and companies to innovate, to lead their competitors in terms of sales and customer loyalty. One impor...

Published: 2021-09-29 17:25:04

Employee Behavior and Customer Satisfaction

In the paper "The Impact of employee behaviour on customer’s service quality perceptions and overall satisfaction" by authors Kattara, Weheba and El-Said (2008) report that customer satisfaction rel...

Published: 2021-09-29 18:40:04

Organisational Performance and Customer Satisfaction Equation.

As the Chief Executive Officer of Sierra Lighthouse Hotel Freetown, I’ve been provided with an Organisational Performance and Customer Satisfaction equation: Consumer Expected Quality - Organisation...

Published: 2021-09-28 02:30:03

The impact of pricing strategy on customer satisfaction

The two dimensionality of cost states that the price includes an objective component, or the actual cost of the service, and the perceived value on the part of the user (Salvador, et al. 2006). The ac...

Published: 2021-09-29 20:20:04